Refund Policy

If for any reason you are unsatisfied with your purchase, or if it becomes lost or damaged in transit, we are happy to provide you with a refund or exchange.  Please contact us within 30 days if you would like a refund or exchange.

For exchanges due to damage or a package lost in the mail, we will immediately ship you another order.

For refunds we will provide you with a postage paid label you can print off and use for your return item. Once the item arrives, we will issue you a full refund.

Contact Info

You can contact us by email:

or By Phone: 850-339-9304

Our address for returns is:

Lucina K.

219 N. Jackson St.

Quincy, FL  32351

Who We Are

This Website is property of Lucina K LLC and all Credit Card Charges will appear as Lucina K. LLC.  You can visit our main site at


What personal data we collect and why we collect it

We are artists and jewelry manufacturers.  We do not use your information in any way other than to fulfill your order.  All payments are processed through Pay-Pal and we never receive your payment or credit card information. If you sign up for our newsletter, we keep a list of those emails and make it easy to unsubscribe on all those communications.

Because we are taking orders though this website, we supply this technical explaination of the information collected.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Contact Forms |Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


What personal data we collect and why we collect it


For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.